First of all service is great, employees are nice and professional, place is organize, clean and has a good variety of glasses.
The reason for 3 stars is because of the lens in my glasses:
After my eye exam, I sat down with someone to talk about my lens options(I had my own frames), I decided for the "best one" they offered, don't remember but it was like 300 I think. So I went back the next day to pick them up. Sooo Happy to see clear again!
After two months I started noticing a couple "spots" in my lenses, (you can see in pics) at first I though they were scratches.
So I went back to Kopolow ask if that what it was and they told me it was something else, that it might be because of the sun but couldn't tell me the main reason. So I got new lenses and told me that I couldn't use warranty next time (hoping this was just a one time thing).
So I left happy, but couple of months later again same problem. I have had glasses for 17 years and this has never happen before. Really upset because I don't want to pay again for something that doesn't have an explanation.
So that was my experience, be sure to ask about warranty and hopefully it wont happen to you.