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  • We waited for 20 minutes for our server to greet us and/or take our drink orders. We got fed up waiting as at least 3 servers who past us back and forth multiple times and we've yet to be greeted. It wasn't even busy or full and we were sitting there waiting for our server to come by. By the end of 10 minutes of waiting since we sat down we knew what drink and what food to order but another 10 minutes went by with no one acknowledging us and we got fed up with it. But the servers apparently had enough time to visit other guests and chat with them. This is not the first time we've had awful service and long wait times but at least we were greeted briefly but apparently even with new management and people it is still slow and terrible service. Go to the Lake Mead/rainbow in Summerlin or the one in Henderson location. You'll get better service than the Fort Apache/Tropicana!
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