| rev:text
| - So my friends and I came here expecting a good time. We had heard many good things about it from the place in Kansas City, and being a chain, I assumed some level of quality. Well, ya know what happens when you assume.
Sure we showed up and the downstairs looked gorgeous. Wood panelling and decor worthy of a nice place to eat. I was impressed. Then we chose to go upstairs where the games were. I can deal with the kids and the carnival style atmosphere. It's what one would expect.
We belly up to the bar where we are greeted by a bartender that was very busy running an understaffed upper deck. I understood when she took a minute to get to us and get our drink order.
Then I found out they had to change the guinness keg mid pour. In nearly every bar I've been to, they pour out the guinness, get you a new glass and get you a fresh glass and fresh guinness. What happened was that she finished topping off my glass and put it infront of me.
Sure, it's fine, I've drank bottom keg beer before, and even enjoy the unique flavor that they provide. However this one I couldn't even touch. In the process of the keg blow out, some crusty substance came out into my glass. The bartender didn't catch it, and I had a crusty brown-yellow glob at the top of the glass. I had to wait for her to get time to check on us. When she finally came around, she had no problems replacing it.
Sensing issues, I requested a water as well. The first drink of my beverage told me I needed it. The guinness tasted old, even with a new keg. I was sure I was drinking the old beer of many pours ago.
That being said, I went to my water. It was poured out of the same tap several drinks were poured out of as well, which is common place in the bar industry. What wasn't common place was the nasty flavor I got from it as well. It was moldy flavored. By this time we had ordered our food, so I waited for my steak to show up. The lemon pepper 8oz.
So I ate it. Thank goodness for a saving grace. The steak was delicious. I had no complaints and ate even the sides. This is a rarity in my world, as usually I eat like a bird. My friend, who is usually hypercritical, ordered the Teriyaki steak and said his was not up to par.
So, bad beverages, good steak. A disappointing outing for someone hosting his friends from out of town.
Hoping to save something from this, we went to see if we could play games. I went to the booth, hoping to be able to buy tokens with cash, only to find that I would have to purchase a membership card, pay a 2 dollar signup fee and then I could put a minimum of 10 dollars on my card. Unsure that I ever wanted to visit again, I left.
Had the place had better beer care and better care of their nozzles, I might have thought about it. Since I didn't have a good customer experience, I will probably not be back. Hopefully they can clean their nozzles and beer taps. From seeing other reviews, others have had good experiences here. For the health and safety of everyone, I hope they do and others have a better experience. Mine was poor.
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