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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Ugh, I had a horrible experience here last time. I dropped off two bags of clothes in the morning and was told it would be ready in about 30-45 minutes. No biggie, I left and came back two hours later. I waited in line and there were two people in front of me and only one girl at the register. When it was finally my turn I told the girl I was here to pick up my clothes and she said they weren't ready yet. WHAT!! That's crazy. They went through other bags before mine even though mine were there before theirs. I asked her how much longer and she said 5 mins and that she was finishing up putting the stuff in the system. Ugh, ok. I wait at the front and I notice that there are now 5 people in line and still one girl at the register. So, it wasn't 5 mins that I waited because she was constantly checking people in and out. I see who is manager on duty on their wall and it's Diana. I see several girls standing around and walking around but still no one else at the register. The girl at the register yells across the store and tells me to go to the next register so I can check out. I walk over and the girl doesn't even greet me. She just tells me how much they can give me. I said fine. I asked for a receipt of my clothes. I always get one. It's a detailed receipt of what they took and how much they gave me for it. The girl played DUMB! And said she didn't know how to do that. I look at her name tag and it says Diana. How can a manager not know how to do that? I told her I was there a few weeks ago and they were able to give me one. She pressed a few button on the keyboard and said she still didn't know how to do it. Then she said that because I asked last minute, she was unable to do it. Horrible service. Oh yeah, a few months ago they advertised on their IG page that they had ray bans. I saw a pair that I liked so I went over to buy it. I paid $50 for it. I went to get them adjusted at a optical shop and was told that they were fake. They didn't even want to touch them. I asked them how did they know and they said the screws on the glasses were plastic and not real metal like they are supposed to have. I called them immediately and was put on hold forever. I was told to come back to return them. I got my refund but buyer beware that they don't always check if things are authentic. Never again.
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