Food: 7.5/10
Atmosphere: 8.5/10
Service: 7.5/10
Overall experience: 7.5/10
The Terroni restaurants are definitely hit or miss in Toronto. My favourite has got to be the Rosedale location and my least favourite being the Queen East one.
I tried this particular one for a friend's birthday party. The decor is great - it's warm, all the decor is very "rustic chic" as are all the other Terronis I've been to.
Because we were a large group, the waiter wasn't able to accommodate separate bills. No problem. Would have been nicer if he hadn't made the snide remark that we should have let them know when we made the reservation. My friend said that she had, and his response was silence.
The kitchen also was not catering to any substitutions that night since they were really busy. Again, that's fine to have a policy of no substitutions, but you are not the first restaurant ever to be really full or busy...
But the biggest let down was the food. It's not that the food tastes like poison or has to be sent back, it's just that what you get is never worth what you paid for it.
THE BOTTOM LINE: typical Terroni interior and sub-par service with (guaranteed) disappointing food.