I'm with acanac for two years. They have the WORST customer service ever!! They just blame everything back on you for their mistakes. First start with the activation process, it will take 7 days the fastest but if ur unlucky just like most of us, it'll take a month and all they have to say is it's rogers fault, it's bells side of problems that there's nothing they can do for you.
Once activated, you will experience unstable connection. This is when you have to request a day off from work and deal with the issue over the phone and their attitude/unhelpful responses will drive you insane. You need this day off in order to work properly the next day so make the call in the morning.
Be careful, they renew your internet service automatically if you don't request cancelation through the ticket. Once again, it'll take 3 weeks to get some one to read your ticket. But most of the time they don't answer to your question. You will have to resend the ticket two or three times until there is finally a smart staff read your ticket. So plan ahead!
See with your own eyes, tuns of one star rating on this company here, rage comments, and you want the be the next victim? Think twice!