So disapointed. I used to really love this place until this past Saturday. Honesty worse experience ever in a restaurant. I'm a pretty easy customer. I want my coffee, my order, my book and pretty much nothing else. Stop by 1 or 2 times to make sure I don't need a refill or extra napkins and I'm good. Saturday the place was empty...I couldn't get my waitress to stop by the table for anything. I never did get the extra napkins nor was I offered a refill on my drink.
the very "pretty" manager, well he thought he was pretty...thought that it was acceptable to stand at the cash register/bar area and make rude comments about the guests in the restaurant. He was horrible. He had a comment for every waitress and for everyone from the kitchen who stopped to bs with him as he stood there texting on his phone. very professional for a manager. The hostess, I don't know if se is painfully shy or incredibly rude. She was unable to look me in the eye when I paid my bill. she never asked if everything was okay or even said thank you. That irritates me so much that I called her on it. I said, thank you for asking if everything was okay...her response...You're welcome. I said, you never asked. she still couldn't respond or look up. Not great for a hostess to not be able to look at a customer. The manager who came on duty as I was leaving gets kudos for coming outside to talk to me about my experience...unfortunately I was too angry to discuss it with him then. the food has gone downhill in the last year....the staff in there on Saturday afternoon was TERRIBLE! Service was BAD and I'm so disapointed because I have always