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| - I just moved to Las Vegas a year ago and needed to find a good auto repair shop for my BMW 330i. I found RG Motorworks through yelp which had really great reviews. The first time i went there was to get an oil change which is pretty straight forward. After they finished they brought me back to inform me the problems they noticed which were leaks coming from another source. At the end of my service they told me what they have done, what they saw, educated me on a few areas, and gave me an estimate of two problems that needed attention and the price was affordable! The mechanic was very helpful on answering any questions i had and told me which problem needed more attention.
I live all the way in Aliante which is North Las Vegas so driving all the way down to Henderson just to get my car taken care of was no problem for me.
The second time I went there for an oil change, I had called to schedule an appointment and noticed they hired a reception. She didn't seem very welcoming on the phone. When i came in, i told the reception my brakes were making rubbing noises that would happen once every week. They took my car in, did my oil change, and also checked on my brakes. When the mechanic came up to the front he just handed me my keys and left. I was expecting a run down on what he did and what he saw on my brakes because he was the one working on my car. The reception just told me, "you need new front brake pads."
This disappointed me. For me, I'd rather have the mechanic inform me about my car rather than the reception who stays up in the front. She wasn't working on my car, she didn't see what was going on. I knew that if i were to ask a few questions, she would have to run back to grab the busy mechanic which seemed too much of a hassle.
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