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  • Brought in a sweater to remove spots from the front of. Got the item back 2 days later and all of the spots looked exactly the same as when I dropped it off. The sweater was folded on a hanger and did not even look cleaned When I pointed all of the stains looked the same I was told "well they tried". So I asked, when I noticed her ringing me up, are you going to charge me for this and I was told I had to pay, without even a discount or an apology. I was sorely disappointed and told that my only option was to come back in 2 hours and talk to a manager! I don't have time for that . I asked that they take my name out of the computer as I would not be returning and I brought the sweater to Classic Cleaners on Warm Springs who said they would try and if the stain does not come out there would be NO CHARGE. I am shocked that to get 3.50 today for a job NOT done they would give up a potential life time neighborhood customer . Good luck with that business model, I will not be back nor recommend you.
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