My AC went out on Sunday and I regretted having to call Chas Roberts as all of my previous experience dealing with them was painful. I searched online and found Service King then went to Yelp to read all of the positive reviews. I called John late Sunday and to my surprise, he answered the phone and scheduled for first thing Monday.
John showed up on time and very quickly diagnosed the problem. Although he had a part to make it work, he wanted to install the factory match part. He found a local distributor that had the part, drove to pick it up and installed it all in the same day. By 1:00 in the afternoon my AC was repaired!
While he was here he even checked the freon levels and inspected my upstairs AC unit. He recharged the AC for a fair price in my downstairs unit and I'm happy to report that it works great.
All in all, the service, cost and time to repair were well beyond my expectations. I highly recommend.