They have been out to the house 3 times for scheduled service inside and out. Still seeing earwigs and scorpions. Failed to show up yesterday for scheduled service after I waited for 2 hours. VERY unhappy that we are still seeing live insects and their total disregard to other peoples schedules. The reason they did not show up - the technician did not check in. REALLY???? How about a phone call? Super annoyed with this company.