We were sat quickly as the restaurant was not busy. It was my daughters graduation and we were all so disappointed. The service was horrible and the food was just ok. Our waiter must have forgotten about us cause we sat and ordered and waited and waited for just over an hour for our food then it was cold. All while the table next to us sat after and received the food before us. They left and our food was still not at our table. This is my second time at this Macaroni Grill with the same horrible service and crappy waiter (2 different waiters) . All I can say is THIS macaroni grill needs management to traintheir people better. Customer service is a lost skill at this restaurant.