Couldn't have been happier with our experience! We only needed a watch battery replacement and last few places we went had tried charging anywhere from $30-$50. They couldn't have been more friendly! Replaced the battery with a one-year warranty and with tax it was $8 and some change. Family owned and operated. Helen came out to introduce herself, as well as recommend some other local places. If I ever have any jewelry repair needs or need another battery replacement 100% I will return and also be happy to recommend to others:-)