This Subway USE to be 5 stars. I go here multiple times a week for YEARS.
In the last few weeks something has changed. At first I thought it was a fluke. (waiting a full 5 minutes at least in an empty drive through before being helped for instance or ordering on line coming in 25 minutes after I put in the order, 5 min AFTER they say to pick up and wait a FULL 15 minutes to get my sandwich after I arrived etc....)
I really like all the employees they are great and I do not blame them. I heard they have a new owner and was like OH that is what it up. So new owner, under staffing is going to make me go someplace else. I don't have 25 minutes to spend getting a sandwich. ESPECIALLY when I try really hard to avoid the rush (the drive through experience was almost 2pm).
Use to be the best subway around. I hope they get it together.