I hate to come across as a food snob but I just can't wrap my head around Mozza. The food isn't really *that* bad but at the same time it isn't *that * good either.
I've been to Mozza Laval 3 times and the one thing that really sticks out in my mind from the three visits is the lack of service. I hate when I have to chase down a waiter/waitress or they don't come around the table that often. What I especially hate is when the wait staff comes around the table and hears that the ENTIRE table is speaking ENGLISH yet she speaks French. It's one of my pet peeves. You obviously hear us talking, ask us what we'd like to eat in ENGLISH!
Tonight, I wasn't that hungry so I decided on a salad. I was really debating between two different salads so I was doing a check list of what was on the salad that I like vs what I don't like. My favorite vegetable is cucumber but my favorite green is arugula, however these two weren't on any salad together. When the waitress came by I asked her (in English) for the arugula salad but to omit the onion and please add cucumber. She told me, "We don't have cucumber". So I kindly point out that they in fact do have cucumber as its one of the main ingredients on their other salad. She replies with "I don't know if my chef will do that". Listen lady, your chef isn't making my salad okay? It's a line cook...and since I'm paying for my salad and I'm asking for the cucumber put it on there. It's not like I asked them to add some crazy unheard of wild ingredient that they have to fly to Brazil for....
After a while the food comes and salad is made the way I want it to be made so I was happy with that. I wasn't happy with the waitresses attitude about it though. The salad wasn't anything to write home about, I think I make a better salad at home (my sweet balsamic dressing is more flavorful). While we were eating the waitress came to ask us something (in french) so I have no idea. She could have told me to go fly a kite and I'd be like "no merci".
I have to say, my best experience at Mozza was good (minus the service) but I had a pizza which was super flavorful and huge. There were left overs that tasted great. We also had seating near the pizza oven so we got to watch them make the pizza fresh. A poster below me mentioned that Mozza is a one trick pony and the truth is.... IT IS. Any thing other than a pizza and its mediocre at best.
If Mozza wants to stay afloat for longer than a few years I would definitely work on finding better staff. Staff who like their job or are good at pretending to like their job. A little service goes a long way and if I'm going to spend my money in your venue, please show me you appreciate it.