I would like to rate the service separately as a 5-star because our server was so nice.
As for their ramen, I completely agree with Jennifer K's review. The House chili ramen was not spicy at all and the ingredients were confusing. There was chicken, spinach, bean sprouts, shrimp tempura and really thick and tough Chinese BBQ-ish pork. I couldn't even chew through it. The chefs were speaking Cantonese so I'm guessing this is a Hong Kong run ramen place. I don't suggest this place at all if you're looking for authenticity.
I asked my server what kind of pork was used and she apologized advising that the pork is sometimes thin and sometimes thick. So basically pretty inconsistent food.
The manager offered us complimentary dessert after I brought the poor quality of their ramen to their attention. I think I'm doing them a favor by letting them know.
My friend gives his chicken curry katsu a 3-star. The rice was authentic Japanese rice, the curry was thick but not enough was given and the chicken was very tender. The portions are very small for the price.
Food and service combined, I'd give this place a 2.5 star.
P.S - don't expect your food to arrive at the same time either. My friends rice was cold by the time my ramen arrived.
Overall a big disappointment for a such nicely decorated place.