I walked in and asked a question regarding the pricing for a hem and the lady behind the counter asked if I had the dress with me and I told her no, i was just passing by and thought I would stop in and ask. She looked at me and rudely said "I can't tell you anything because you don't have it with you." Then I asked about a time frame and she rudely said again "You don't have the item with you so I can't really help you."