I needed something for my car, usually you go to where it is and look it up in the book that they keep near the things I need.
No book.... An older gentleman that worked there asked if I needed anything, I asked where the book is? he said they don't have them anymore because they keep getting stolen. Nice!
I go to the counter and speak with disinterested employee:
Me: I need 2 of x for my car.
disinterested employee: what make and model?
Me: (I tell him what my car is).
disinterested employee: (looks it up and walks over to the shelf, starts walking back with only one).
Me: No, I need two of them.
disinterested employee: (in barely audible mumble) can't want what we don't have...
This location hasn't had decent customer service in almost 25 years, and it keeps getting worse.