We were introduced to Animart when we were looking for a new pet. We ended up getting our dog Kobi from there and the only complaint I have is they are neutered or spayed way too young. The staff is knowledgeable and willing to help however they can. We continue to go there for our supplies and really enjoy the place. We've had no issues with their products or services and my kids love going there. We've gone to Mounds and PetSmart and by far, this is the better place. Yes, the prices are a little higher than the big box stores, but it's the service that keeps us going back.
I would say this to Animart: keep up the good work.....I do think you should consider a different program for the spay or neuters. Have as part of the price, but allow a person to come back when the pup is a little older. It way healthier for them.