Needed to have sectional cleaned asap, since I had aquired it from a friend and it was full of stains, and pet odor. Wanted dame day service but wasn't available, when I called the owner answered the phone and was very friendly, I asked a few questions and he was very knowledgeable. He was upfront about the pricing and it seemed very reasonable, others wanted much more. They scheduled me for the next afternoon which was fine. The owner set it up for a certain time but the tech called to see if he could be early great! The tech name was Guy, and he was very friendly and professional. He cleaned, deodorized and scotch guarded my section and it came out almost brand new!! Love my couch now! I will def recommend this company!