I died my very blonde hair with a box of bright red hair dye on a whim a month ago, which quickly faded to a light, old-lady pink. I went to Dean's to see Ellie for the first time and she worked a MIRACLE. She understood my financial limits and worked out a plan to fix my hair (and make it absolutely gorgeous) using as few treatments as possible (blonde highlights and a golden toner on all the rest of the pink to neutralize it.) And she let me know about their discounts for first time customers, which made the whole elaborate sha-bang only 85 dollars.
She was more excited about the results than I was, showing that she cares about the job she does, which she's clearly good at. Highly, highly recommended! (Irrelevant sidenote: weird floor manager with handlebar mustache. Avoid him if possible.)