From the minute I walked in, I was made to feel at home and I knew I was in a very professional environment. The receptionist, Elaine was very hospitable and also knowledgeable about the products I was interested in. She provided me with a terrific welcome. Emily is simply terrific. She took time to discuss my hair plan, concerns, questions, etc; before even starting any process. She explained all parts of the color and cut to me, all the while being an utter delight to be around. She is conscientious, thoughtful, bright and funny as well as being incredibly talented!!
To be honest, this is the most satisfied I have ever been with a color/cut and I have been coloring my hair for quite some time (to tell you how long would divulge my age:)). I even got a follow-up email to check up after my first appointment, which just adds to the extremely customer service-oriented experience I enjoyed at HAIR. I am so thrilled to have found Emily as my new stylist!!