This review may be a little premature as I've only spoken to Mirna on the phone thus far. I called, fed up and nearly in tears after dealing with a behavioral issue my pup has been displaying the last 4-6 weeks. I assumed anyone I spoke to would want to charge me up front before starting a consultation. To my surprise, Mirna asked about my issue and probed to find out what circumstances could be causing it. We came up with an action plan all over the phone and agreed I would call back in a week if nothing changed.
I am still on the verge of tears, but now out of gratitude for her willingness to help solve the problem before charging me. Thank you, Mirna! I am a huge fan solely based on this experience thus far, and will only continue to be a patron there in the future.