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| - This is a very lengthy post but this was my first and last experience at this place. If you want the truth, here it is:
I was a first time visitor, going through their drive through. First of all, doesn't the name Juice N "GO" apply that they will be fast? Anyways, I pull up and before I can say anything the guy tells me to hang on for a sec. 10 minutes go by, and I finally say that I'm ready to order. I got no response still, and then someone came out of the inside and wrote down my order on a notepad. He didn't apologize or state why I wasn't ordering through the speaker, just asked me what I wanted. I thought it was a little weird. Then I pull up to the window. 10 more minutes go by and a different guy comes to the window and says "I'm sorry we're understaffed today." and walked away before I got the chance to say anything. So by now, it's been 20 minutes. No total on my order, no food, nothing. 10 more minutes go by. The guy who took my order finally comes to the window. I just simply asked to speak with the manager. He begins to say he was giving me my bagel for free and how "we are not McDonald's." I told him I could make a smoothie and clean my blender in under 3 minutes, how long did it really take him? He never answered that question. He also asked me if I wanted to cancel my order and I said no. I'm not sure why he said anything to me when the first thing I did was ask for the manager. During this, the guy behind me literally pulled out backwards and left the drive through, so I brought that up. He said "that's fine," and presumed to walk away. Then he came back and said the manager "didn't want to talk to me because they are too busy." I had no words. I just asked for my total. He gave it to me and walked away without making any exchange. It was now 35 minutes later, I know this because I tweeted right when I got there, and the manager comes to the window. He says, "You wanted to talk to me?" I said, " you didn't want to talk to me." He says, "well I apologize but we are not McDonald's and the bagel's on the house." I told him I could pay the $2 I just wanted my food. He then asked "do you want to cancel your order?" I never implied this, I even told the other guy no. So I just said no. I brought up the guy leaving the drive through to him as well, and his exact words were "I don't care." at least the other guy said that's fine. Then the manager asked ME what my balance was. I said "you tell me, I don't work here." That must've been his last straw or something, because he then said he was refusing me service and told me not to come back, and shut and locked the drive through window. There was no signs about refusing anyone service, or any signs at all by the window. I was appalled. I literally waited 35-40 minutes to be rejected service. I was frustrated after 30 minutes, but I used no profanity. I even offered to still pay for the bagel. Apparently, the manager turns out to be the owner, and I think his son was the other guy I was dealing with. Don't go here.
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