Completely awful. I ordered my food an hour ahead through the new Panda Express app, it's suppose to be faster and more convenient. I go in at my exact pick up time 8:30pm and was told to get in the back of the long line of people ordering. Why? If mine is already ordered and paid for. You're making me wait in line for cold food, I should've just ordered in store at least it would've been hot! Never coming back to Panda Express again, sticking to real Chinese food. And not only that but they were out of the food I ordered when I got there.... I ordered the food an hour ahead of time, they couldn't cook more of my order in that hour?