If I could give this place 0 stars I would... I truly feel bad for Ford because I do believe it's a great brand and car manufacture but this particular location puts a dent to its legacy. I recently was there with a friend looking at cars. We didn't want to speak to a salesman because we wanted to just roam and think about different car options. Until the manager came out and said we needed to leave unless we were "guided" by a salesman.... I understand it's a job and a salesman should be present but I the way this man spoke to me was so vulgar. I couldn't believe the way the manager spoke to me and my friend that was a a potential buyer. Especially for a manger. I've bought a car from Peoria ford and had an amazing experience.. I wouldn't waste a second at bell ford. Save your time and money !!!