I didn't know of they'd opened another in the charlotte area. I was out shopping and decided to give this one a try. Walking in I was slapped I'm the face by heat. It was HOT in here. But I was greeted with a smile and proceeded back to fix my bowl. This is slightly smaller than the one in Ballantyne. There's only one buffet line which makes more sense since the one in Ballantyne only has one at a time open anyway. I like this buffet line better tho because the grill is right at the end of it!! So there was no risk of lifting my tray and losing anything off top!! This location does not have cheese or sour cream though. And they burned my bowl!! All I tasted was the burned sauced scraped from the grill to my bowl. Will definitely not be returning to this location. Only positive thing was the setup.