I used Best Way to clean my wedding dress in 2012. I was married in April, dropped my dress off two weeks later, and got my dress back 18 months later. I called several times, stopped by, to pick it up, and there were always excuses why it wasn't ready yet. "It's the end of the school year and all of the students need their clothes cleaned." Needless to say, I'll be using Klinke's from now on.