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  • Since Empire Today won't let me post on THEIR website... I'm here to expose their BAD SERVICE! We had Empire Today complete our floors back in 2014 and even gave them several referrals until NOW. This last job was deplorable! Quick to take our money BUT slow to rectify a poor job! Empire Today had 2 people show up to complete approx. 1000 sqft job in 1.5 days (play load music, left trash, list goes on). They rushed the last day leaving @ almost 7pm (twins waited to go to bed!) FINALLY (a month later), the 3rd party contractor came out saying it should have taken 3-4 days and admitted they failed to prep and was a BAD JOB! AND... that we need to leave the home because product to remove floors is toxic!!!!!! Baseboards cut in half (ruined), large dips/dents in floor, floor lifting, AGAIN the list goes on! Had floors complete July 3rd and as of TODAY they STILLhave FAILED to come back to fix the mess they made... TODAY (the "DAY OF demo") they call @ 9AM to tell us the material is DAMAGED! A wasted day off of work! It ONLY took them 5 days to get the material for the INITIAL job and here we are 2 MONTHS LATER w/ no material to fix the 1st jobl! Empire Today HAVE NOT EVEN MADE AN EFFORT TO CONTACT US OR COME TO SEE IT FOR THEMSELVES! Ready to have the local news station come out and see how poorly we have been treated! Maybe we can get it fixed right!
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