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| - This used to be our main neighborhood sushi spot, our go-to on Sunday nights. Lately though, Kiku has failed to maintain its level of service and quality of food.
Staff are usually pleasant enough, though there's been a few times we've been rushed out of the restaurant after paying and one highly unusual time where we were scolded for paying with a credit card? But besides that, mostly good service. (Note: we used to be regulars here, so our faces are pretty familiar. Also, we specifically avoid this one lady at all costs, which is probably why this service review is better than most.)
The restaurant is never too busy, which is kind of nice. The seating is comfortable and they'll let you pick where you want to sit if you're particular. The decoration is nothing special, but not outdated, and the restaurant is pretty casual.
They have switched from paper menus to iPad, which is very convenient for their all-you-can-eat but can be hard at times for a la cart because no one is there to serve you. Also, you have to do a lot of scrolling to see the whole menu.
The fish quality is really what's gone down in the last year. My family is a longtime lover of Ikura (salmon roe), but found it EXTREMELY fishy and salty the last few times. On more than one occasion, we have also found their Ika (squid) and Salmon to be slimy. Their rice is pretty good though, and their tempura can get soggy but has also maintained a good rep.
I wish I could give this place a better review, but unfortunately it seems it's been pretty downhill for Kiku. They've recently stopped delivery and only do pick-up. I hope they can improve and come back to their old self!
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