I haven't been to an East Side's in a really long time. The last time I went it was horrible and I vowed to never go back again. But then I was invited to a surprise birthday party for my niece and it was being held at an East Side Mario's and of course I must attend.
The decor is that of any East Side Mario's but then was pleasantly surprised with the service. Our waiter's name was Kyle and he was very cheerful and upbeat and a great waiter. Always filling our empty platter with more hot bread and filling our salads once they were finished.
The food came and I was blown away. It was really good compared to what I had remembered from previous visits. My boyfriend got the half chicken and it tasted superb! It almost rivaled Swiss Chalet's chicken...ALMOST!
A big thumbs up to this particular location as with all franchises, they vary from location to location with the quality of food and service. Prices are great and good for families and children.