I just have to say that I loved my first experience here. The reception area was beautiful, with a very friendly and knowledgeable ticket girl at the main desk. She quickly and easily convinced my partner and I to join the rewards program. We were directed up the elevator, where we were greeted by every staff member that we passed in transit.
Unfortunately, we didn't have time to check out the lounge at the top of the elevator. I saw a balcony area, so I will definitely make sure hat we arrive early enough next time to enjoy them. The lounge looked classy and comfortable all at once.
The theater itself was amazingly comfortable and I have to say that there is not a bad seat in the house. All are cushy, black leather recliners with swinging trays. The armrest in between them lift up to make a live seat. The chairs are in pairs, and far enough away to give the element of privacy during the show. There is a server and running staff to bring you anything from drinks from the bar to popcorn, and from candy to a full dinner menu, including desserts.
Their popcorn with sea salt is addictive. And they have Goose Island Sofie - one of my favorite ales.
The server was polite, accommodating and efficient. She was the only one in the entire theater. She was very helpful.
I can't wait to go back and rack up more points on my loyalty account.