Stopped in for lunch because the patio looked inviting. We waited 25 minutes to be seated which was fine. We had the ciabatta bread with oil and balsamic as an appetizer. It was pretty good. I had the "Yesterday's Soup" which was French Onion and my husband ordered a burger, cooked to medium and fries. First our waiter came and said our meal would soon be out. A large table next to us that came after us received their food including burgers. Then another waiter stopped and said our waiter said to tell us our food would be out soon. By now it seemed that maybe our order had gotten lost. At least we ate our ciabatta so we were willing to be patient. Our food finally came out, all was good until my husband got into his burger a ways and realized it was basically raw in the middle. We called the attention of our waiter and he took it back. You know how that goes. I was done with my soup when they brought a whole new burger out. My husband said it was good but what really disappointed us is that when the waiter brought our bill there was no apology and no offer of free dessert or compensation for the screw up. Maybe if we hadn't been so nice and patient they would of been more accommodating. First and last time we go there. (The real kicker is that in their drink menu they boast about how much they love you, haha)