Not the greatest service. After getting a new job, I was unable to go to the gym again. Went in to cancel, had to wait 25 minutes just to speak to the manager. The manager was pushy & tried to offer me deals. I told him I couldn't not due to work. He gave me a gift card to the gym & thanked me. He brought other people to his desk to help.. kind of felt like we were being pushed to leave. I told him I still wanted to cancel!!! He said to call him then in an hour. I did. He answered & said he was with other customers. To check back later. Not a horrible gym but the Management service however.. thumbs down.