Was able to get appointments for estimates within reason. Office staff was very good. Tree removal crew on time and impressed me when they refused to take down trees/cactus without a crane; the crane was out within an hour. Quick work to start was great but I was a bit ruffled when they used a chain instead of a strap on a cactus which of course split in two whilst it was lifted in the air by the crane and missed my neighbor's truck by a foot or so. Also, chainsaw cut into a fence. All was cleaned up and crew moved on.
When the stump grinders came a few days later (on time), they started out pretty good but in the end, left a further cut up fence, incomplete stump removal and a rip roaring mess. My pool, pool deck, and entire yard was completely littered with wood chunks and dust and I haven't been able to get into a shed as the wood litter is up about a foot on the door. Some items nearby were somewhat buried by the sawdust as well. My carport and driveway and pathways are a disaster. I suppose the stump grinding didn't necessarily include clean up. Prices were on the higher side from other quotes but I thought these guys seemed more professional; not necessarily.