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| - We definitely had an overall good time. But after all said and done we've left with mixed emotions; mostly due to the aggressive and unprofessional
Bouncers!
Here's the story:
The event planning; it began and ended smoothly, with a reliable and reachable contact 'Yao', all our questions were answered and needs were met, from a private booth, to bottle service, gluten free options for our platters and having everyone let inn at once and seated. Our servers were quick and professional especially 'Anna'!
The night went well, with amazing music playing and drinks flowing! Although the dance floor was dead in the beginning which was around 11PM.... It was surrounded by a much older crowd standing around the bar and small
Tables.... As if waiting... Waiting for something to happen?.... A show
Perhaps? Noooo....
Anyways....
Our group was definitely the happy and most happening of the whole place, and although we were surprised by the crowds reaction and behaviour in the beginning (nearly Midnight)we decided we would get the party going! And we did!
And as for the crowd being mostly older... The majority were in their 40's and even 50's (by the looks of it) we even made a friend who was the life of the dance floor -he, who was 78!!!!! Was the most happening dude! He really was! The place was partially busy the majority of the, but got swamped and probably hit capacity between 12:30-1:30am! And quickly started to lite up....
Many booths were empty though, so we felt we could have gotten a larger space since the availability was clearly
There! The decor was. Ice not off the top -and the place felt much smaller then it looked from online pictures.
1 issue was , There was a young lady who was put to dance in front of the DJ booths, it was more then clear she was paid or asked to be there, which seemed awkward and especially since she was put in a very uncomfortable Spot which was in front of the DJ, as well as the steps to get from our booth to anywhere else in the club, like the washrooms, the dance floor or step Out for a smoke, and each time
Our guests would walk by and apologize to HER for being ' in HER' way, she never failed to give a very ugly stare! Although.... She was blocking our space! As well as passing on negative vibes which included sorry
Looks and stares Into our booth, our private space, which we paid lots to be inn and were there for one reason only! To have fun! weather she was dancing or sitting on the ledge of the DJs booth she seemed angry! And it's most likely not the reason why she was brought there.
2nd- Our biggest issue and concern was the bouncers/security, those men basically 'juice bags' as most of our guests had called them were physically aggressive and disrespectful ...we were a group of 15 people and each and every single One of us had a at least 1 negative experience with those guys.
One of my girlfriends had some guests physically thrown AT her! Which caused her to fall over and injure herself! Today this young mother of 2 has an injured leg which had left a mark! She never got an apology or was even asked if she was ok! not only that, our Question was Why on earth would they physically throw people out onto the street... Where their other guests were out smoking or chatting?
We've had bouncers mouth off and disrespect our guests, as well as myself! At the end of the evening the music suddenly stops and the lights start going on... Before 3! We were told the party is till 3ISH. Ok, So we get the 'hint' party is over time to go.... As we begin to gather our things, suddenly the bouncers r shouting to leave! I don't take that behaviour very well, and ofcourse reply to him, and request he gives us a few moments to get dressed and find our things- as a response he continues to shout, he doesn't care and wants to Go home! As I'm putting my coat on I remind him, that the club has not yet shut down, and the clients who just spend over a thousand $$ on a private booth and bottle service would like to get their belongings and call cab as He continues to be disrespectful and immature!
I can understand that many of their clients have lots to drink, and perhaps they are used to 'fighting' verbally or physically. But I was not that person. I wasn't drunk or ready to fight. I'm a lady and I demand respect! We were out to celebrate my husbands birthday. Showed up with best intentions and were all on our best behaviour. He needs to be reminded that this was not a children's dance, nor was he dealing with aggressive idiots but rather with a mature crowd, young parents & professionals who were hospital Workers, to bankers to builders! And rather then allowing the clients A moment to gather and coordinate... We felt like misbehaved children or even dogs who were being thrown out! For being 'bad?!?!'
Business owners and their staff need to remember 'Clients are Clients and All must be valued' high paying or not, regulars or first timers, treat with respect and appreciation! Or go out of bus!
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