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| - Came here in December 2013 with my sister; we each got the "Custom Bathing Experience." For anyone considering this spa package...may I kindly suggest to NOT select it and opt for something else, unless the thought of paying to take a steaming hot bubble bath in a dark closet sounds like a good portion of the experience, haha! The rest of the package is fine (scrub and massage) so I'd suggest just getting those two services instead.
We really wanted to love this spa...we had such high hopes! It was our last day in Vegas and so we wanted to relax and spend the day doing nothing. Sadly, once we arrived to check in (we came early to use the amenities before our scheduled services), we were told that the steamroom and tubs were under renovation - what!! I really wish they had contacted us in advance to let us know. I had made the reservation only a week or two before so I feel like I should have either been warned of this, or, given that they have my contact information, I would have appreciated a heads up. We were told that we could use the facilities at Spa Mandalay instead and then return to THEbathhouse for our services. Since we were already there, we figured we might as well go check out Spa Mandalay. The great part of this story is that Spa Mandalay is fantastic...its older and the design isn't as modern, but the eucalyptus steam room, pools, hot tubs, etc. are awesome! Would have been a relaxing day if it wasn't for the fact that we had to get dressed again to trek back to the other side of the property to THEbathhouse. Tear.
So we are back at THEbathhouse and more disappointment - the tub soak I had selected wasn't available. Yes, it's not the end of the world but I guess my point is: why couldn't they tell me this in advance? These soaks come in bottles and are just poured into the running water when filling the tub...so it's not like they are making them from scratch (mixing herbs, hauling mud...) - either they had product in stock or not. But at that point, I just pick another and move on. Luckily, our "bath attendant" was superrr nice and so were our massage therapists. Really great service and again, the service provided by the other lady who took care of our baths was fantastic - she made sure we always had cold beverages and made us feel comfortable during the rest of the day.
Someone here mentioned that it feels like a cave...it is darker than other "zen" style spas but I actually liked it - it's modern and the design uses a lot of stone. Facilities were clean and products were great.
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