I rented a BRAND NEW wheel chair from thrm to go to the Air Show on Saturday April 2nd I wheeled the chair up a handicapped ramp and the wheel broke, nothing I did caused the wheel to break but yet they wanted to charge me for the wheel and repair. The guy says "they don't break themselves" Well it may be a warranty issue because the chair was brand new. I WON'T RENT FROM THRM AGAIN! So I missed the Air Show that only comes once every 2 years, I paid for the rental and got nothing out of it!