Full disclosure, I am not a crafter so I don't spend a lot of time in stores like this. I actually feel they are a bit overwhelming with their shelves stacked to the ceiling.
But when I do need a little something for a project, this is my go to store. The staff is very helpful and I am able to get in and out quickly, something I like. Wondering around the aisles looking at things I would never use isn't my idea of a good time.
I do feel the silk flower department is better than Joannes. They have a beautiful selection.