Horrible customer service. I had the 1st appointment of the day a week in advance and they waited to tell me when I got there that they had ran out of the shots in the clinic and given my shots to a walk-in customer right before me. Then had asked me to try back later on in the day. Whats the point of making an appointment if youre going to waste my time by giving away my shots to a walk-in??? I noticed no results, over the course of 2 weeks. Save your money and find a more reputable clinic with staff that know how to operate a business.