I've given up my high-maintenance nails and went in to have them removed today. The shop has new owners...they have redecorated and the place is much cleaner and more welcoming. I've met the owners and it's clear that they understand and appreciate customer service. They are both very nice and intent on making sure their clients are satisfied.. If you give them a visit, you'll be impressed by the pricing and expertise. I'm a big fan of Julie and Jessica and they always do a great job for me. Give them a shot!