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  • STAY AWAY from Tranquil Infusions & Skin Genesis! the "wrong address(es)" issue is profitable. I called about 2-3 weeks before expiration & booked an appt. I was basically forced to pay $25 for a reservation/booking fee which was charged immediately. Red flag ! I should have declined & gotten a refund from Groupon. Anyway I looked at the map Groupon provided for 4302 E Ray Rd & then google mapped to same & her website shows same. I do acknowledge the written Groupon was correct so I take some responsibility. That 4302 address is a cake shop & has been for a LONG time. I called & texted once I knew I was lost - no answer during *my* appointment time. Once we connected via text she said "we'll work it out, I'll call you later" yet no calls ever came. I offered to redeem my groupon if she refunded my $25 fee OR let her keep the $25 if she extended the Groupon. When she finally called me on expiration day she said no extensions & $25 fee would not be refunded. No one had EVER made my error & I should not have relied on Google Maps, her WEBSITE, or the incorrect Groupon map. I made a good faith effort to get there & feel completely scammed. I see I'm not alone. It's businesses like this that make many wary of buying Groupons.
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