My husband and I had a date night here the other night. The food and ambience were pretty good. I loved the Brussel sprouts appetizer. The service started strong, but declined as the night continued. The server became increasingly irritable throughout the night. It could have been a bad night, understandable. When we go out we like to relax and take our time- a departure from regular life. So the kicker for us was that the server dropped the check before the dessert even arrived and continued to point out that the check was there. I get it- you want to turn your table, but this was inappropriate. I would think that this isn't company policy to rush their guests out the door. Assuming that this is just a fluke we will probably be back because the food was delicious.
Update:
So hubby and I returned to indulge my preggo craving of potato skins. I read an article that featured BJs in the top 10 of potato skins in Phx, so I was sold. Soooooooo glad that we did. Those little nuggets of carbs and fat were delectable. My little boy was dancing in utero out of gratitude. Our server, Erin I think, was fantastic. She appeared swamped but handled it like a pro. There was a tiny issue with food (not her fault) but her approach was top notch customer service. So glad we came back to give it another try!