Without a doubt this is the absolute worst Einstein's I have ever been to! I get that Saturday mornings are busy but 45 minute wait to get 2 bagels with cream cheese is absurd! Most of the choices weren't available but my daughter and I were able to get our favs, spinach florentine and chocolate chip.
During our 45 min wait (I'm not exaggerating) we witnessed at least 6 orders get returned because they were wrong. Several people asking the status ir complaining and the workers were just rude to them and yelled saying they didn't know. The manager was a complete prick too and didn't care. The thing that annoyed me is they weren't short staffed, they had at least 6 people working the front (bagels, drinks, register, etc).
The absolute worst part was the lack of sanitation. I watched the manager empty the garbage and lift the dripping bag over the counter where they make bagels then touch food... all without washing his hands! Plus the girl working the register and making smoothies was touching money and the register and then touching bananas for the smoothies without washing her hands. Also, they don't wash the blender cups, they just rinse them. Gross!
Will never ever be back to this location.