The food here is good but I hate the wait. It is really not any better than IHOP or Denny's but the families in the East Valley always have 10 members and stay for an hour once they get their table. That's not really a knock on the restaurant but it is frustrating when you are hungry.
As far as the food goes, I guess I just don't ever see anything great looking on their menu. Last time I had an omelet with pears and bacon. It was okay but the flavors didn't really come together in the way I thought they would.
Finally, I hate the decor of this place. I hate the chickens, I hate the chicken wire on the menu, I hate their poor layout, and I hate the pace of their servers. Ultimately, this is what drags the place down for me.