My rep was Kevin Pelland. I have a 2015 Subaru WRX STI, and pickiness is my middle name. There was extensive damage to my left rear quarter panel. This is a big job and Ultimate was the ultimate professionals. The work done was impeccable and Kevin was so gracious to accommodate my very picky eye. These guys are truly pros...a GREAT shop run by GREAT people. In this business, things can be shady. But you can rest easy with Ultimate Collision. I cannot recommend them highly enough. FIRST CLASS SHOP!