(Disclaimer, I haven't had the chance to eat here, and the reason is why I'm giving it a crappy review.)
I wanted to take my wife for a nice meal at a fancy place for New Year's Eve. Lots of people suggested Bentley's.
I called to make a reservation last Tuesday December 18th. The person who answered informed me that they had a special menu that I needed to look at BEFORE making a reservation. I said great, and I gave her my emailed. Never received anything.
Called two days later to see if I could make a reservation again. I told the woman that answered that I had called already to try and make a reservation. I literally spelled out my email this time. She mentioned something about me having to look over the email and review the cancellation policy before making a reservation. Since I still wanted to eat there, I told her I would wait for the email and call her back the minute I reviewed it.
It's been a week now. No emails.