Great brewery, great beer, cool place. Surprisingly slow for the area but I think that has everything to do with the lack of training. I bought a growler and asked basic questions that I didn't get an answer for regarding the product, pricing and specials. Having worked for one of the best hotels in the world myself, I know the importance of training and product knowledge, and this place could be A LOT better if they put customer experience first rather than just having a good product. They need to remember that they are in the hospitality business, and unless they pay attention to "customer service" first, they will never be as successful as they can be. Don't take me wrong, the place is phenomenal and cool, the beer is great, and I'm a customer for the long haul if they focus on the customer satisfaction.