Justice has finally been served! The reason aforementioned white panties were not exchanged for black ones is because they had put an E on the end of my mothers name which is Lynn?!!! I was so burnt by the way I'd been treated the first time that when I got home I called corporate customer service to complain. They basically told me to f#*k-off and nothing was done. I know this because the woman who exchanged the panties was the same woman who treated me like hot dumpster garbage the first time!!! Woo-hoo!! In your face lady!!