Absolutely ridiculous . As far as customer service the teller, THE ONLY TELLER, is great considering he's by him self with at least 10 customers waiting in line . Not sure if it's lack of staff or what the case is but I haven't even seen a manager walk around assuring everyone is okay . Get an extra set of hands in here, not only for the customers sake but maybe to give this poor guy a break . Carlos you were awesome considering !